Please review our terms and policies of sale below before you make your purchase. If you have any questions about our terms and policies, please feel free to email us at sales@securitycity.ca.

Prepayment, in U.S. funds or Canadian funds, is required by individuals and companies and must include shipping charges and applicable taxes. We accept money order, certified checks, Visa, MasterCard, American Express and Paypal. For shipment outside the US and Canada, wire transfer is the only payment method acceptable. Purchase orders are accepted from government and law enforcement agencies. By placing an order, the Purchaser signifies agreement to all Terms and Conditions.

Alternate shipping methods are available, such as UPS, Fedex, Purolator, Mail upon purchaser's requirement. The shipping charges may vary based on different shipping methods and services chosen by the purchaser. By default, we use Canada Post to calculate the shipping charges.

Order shipped to US, no tax

Order shipped to Ontario Canada, GST and PST apply unless PST exemption form provided

Order shipped to Nova Scotia, New foundland, New Brunswick Canada, HST apply

Order shipped to British Columbia, Alberta, Manitoba, Saskatchewan, Yukon Northwest territory, Nanuva, Prince Edward Island Quebec GST apply

You may request a refund or exchange within 7 days of receipt of the merchandise. Merchandise postmarked within the first 2 days of receipt are eligible for full refund less shipping charges. Merchandise postmarked within days 3-7 will incur a 25% restocking fee. All orders are non-refundable after 7 days. Shipping charges and special orders are non-refundable. All returns must be authorized. A Return Authorization Number must be obtained prior to returning any merchandise. Merchandise must be in original condition and contain all original material. Incomplete returns will incur a restocking fee. All software sales are final.

DOA (defective on arrival) must report within 2 days of receipt.

Email to support@securitycity.ca for RA (Return Authorization) number

It is the responsibility of the Purchaser, not Security City Inc., to determine and comply with all federal, Province and local laws and regulations in regard to the purchase, possession and use of all products offered. Purchaser assumes all liability or damage resulting from the use, misuse or unlawful use of any of the products. By placing an order, the Purchaser represents that he/she is of legal age to receive the products ordered and that the products will be used in a legal and lawful manner in accordance with all applicable federal, province and local laws.

All customer information is confidential. Customer information is never released outside the company. Information is not sold nor placed on mailing lists.

All materials published on security city web site including, but not limited to, images, Logos, products description, support materials and specification sheets are owned by Security City Inc.

All prices are subject to change without notice.